Exchange Policy
Thank you for shopping at Amoshi.
If for any reason, you are not entirely satisfied with a purchase we invite you to review our Exchange policy.
THE PROCESS
We do not offer refunds or returns. We offer exchanges only.
Exchange Window
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Request must be made within 7 days of delivery.
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Items must be unused, undamaged, with original tags attached.
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Sale items are not eligible for exchange.
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Only 1 exchange per order is allowed. Multiple exchange requests for one order will not be accepted. Gift card orders are not eligible to be exchanged.
How to Exchange
Kindly self-ship the goods to us in case of an exchange at the following address:
Amoshi
G-81 4th Floor
Kirti Nagar
New Delhi - 110015
India
+91 7678699938
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Return shipping cost must be borne by the customer.
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Mention your full name & order number on the package.
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Amoshi shall not be held liable for goods damaged or lost in return shipment. We recommend using a trackable courier service.
Reverse pickup can be arranged on request (charges as per actuals, subject to availability).
⚠️ This address is not a store for walk-ins or trials.
After We Receive the Product
- Our team will inspect the item.
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You may exchange it for any product of equal or higher value.
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If your desired size/style is unavailable, a credit note (valid for 6 months) will be issued.
Not Eligible for Exchange
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Customised products (custom size, color, length)
- Products without original tags
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Products delivered more than 7 days ago.
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Products already exchanged once
- Products bought using a gift card / credit note.
Defective Product
In the rare case of damage, please inform us within 48 hours of delivery via:
📧 hello@amoshi.in
📱 WhatsApp: +91 7678699938